tk288 Terms and Conditions — Your Rights and Responsibilities

1 Definitions and Applicability

The following words and phrases used in these terms and conditions have the meanings set out below:

• "tk288" or "Platform" — The https://tk288.cam website and all services, applications, and activities connected to it.
• "User" or "Member" — Any person who has registered an account on tk288 or has used the platform.
• "Services" — All online gaming, casino, sports betting, live casino, and related features offered through tk288.
• "Account" — The user's registered personal account through which the services are accessed.
• "Bonus" — Welcome bonuses, cashback, free spins, or other promotional offers provided by tk288.

These terms apply to users in Bangladesh. By accessing, registering on, or using the tk288 platform, you acknowledge that you are in full agreement with these terms.

2 Eligibility and Registration

2.1 Age Requirement

To open an account and use any service on tk288, you must be at least 21 years old. Account registration and use of services by minors (persons under 21) is strictly prohibited. tk288 may request necessary identification documents at any time to verify age.

2.2 Single Account Policy

Each person may register only one account. Opening more than one account by the same person or household is strictly prohibited. If multiple accounts are detected sharing the same IP address, the same device, or the same household, all accounts will be permanently closed and any associated bonuses will be forfeited.

2.3 Accuracy of Registration Information

You must provide true, accurate, and complete information at the time of registration. Providing false or misleading information will result in the immediate closure of the account, and all deposits and winnings may be forfeited. tk288 reserves the right to conduct identity verification (KYC) at any time.

2.4 Identity Verification (KYC)

Before processing a withdrawal, tk288 may request any one or more of the following documents:

• A copy of your National ID Card (NID) or passport
• Proof of ownership of a mobile banking account (bKash, Nagad, Rocket, etc.)
• A bank account statement or a copy of the first page of your chequebook

If the required documents are not provided within the specified time, the account may be temporarily suspended.

3 Account Security

You are fully responsible for ensuring the security of your account. The following guidelines must be followed:

• Never share your username and password with any third party.
• Use a strong password that combines letters, numbers, and special characters.
• Log out of your account after each session, especially when using a shared device.
• If you suspect a security breach on your account, notify our live chat support immediately.

You are responsible for all activities carried out through your account. tk288 will not be liable for any unauthorized use, but if we are notified promptly, we will take the necessary action.

4 Deposits and Withdrawals

4.1 Deposits

The following conditions apply when depositing funds into tk288:

Deposits must be made only from a payment account registered in your own name. Depositing funds through a third party is strictly prohibited. If this rule is violated, the deposited amount may not be refunded.

4.2 Withdrawals

The following conditions apply to withdrawals:

4.3 Transaction Responsibility

The user must ensure that the payment details provided are correct. tk288 will not be responsible if a transaction fails or is sent to the wrong account due to incorrect information. In such situations, contact support immediately.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000. The following conditions apply to receive this bonus:

• The minimum deposit to receive the bonus is ৳500.
• To withdraw the bonus amount, a wagering requirement of 20 times (20x) the total bonus amount must be met.
• Only the bonus cannot be withdrawn before the wagering requirement is met; the deposited amount is withdrawable through the normal process.
• Each account is eligible to receive the welcome bonus only once.

5.2 VIP Cashback Program

The tk288 VIP program has three tiers:

Through regular active play, you have the opportunity to advance to a higher tier. VIP tier determination is entirely at tk288's discretion.

5.3 General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus will be cancelled after the period expires.
• tk288 reserves the right to change or withdraw any bonus offer without prior notice.
• If bonus abuse is suspected, the bonus on the relevant account will be forfeited.
• During an active bonus promotion, no other bonus offer may be accepted at the same time unless otherwise stated.

6 Betting and Gaming Policy

6.1 General Gaming Rules

All games and betting activities on tk288 are governed by the following general rules:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a game stops mid-way due to a technical error, tk288 will generally refund the amount that was wagered.
• A Random Number Generator (RNG) is used to determine game outcomes, which is impartial and verifiable.
• All live casino games are conducted in real time and the live dealer's decision is final.

6.2 Sports Betting Policy

For betting on cricket, football, and other sports:

• Bet odds and amounts are determined based on the values displayed at the time the bet is confirmed.
• If a match is suspended or cancelled, the relevant bet amount will be refunded, unless otherwise stated in the specific rules.
• For determining results, the official announcement of the relevant government body or recognised sports organisation (ICC, BPL, FIFA, etc.) will be considered final.

7 Prohibited Activities

The following activities are completely prohibited on the tk288 platform. Violating these prohibitions will result in the immediate closure of the account and all funds may be forfeited:

• Using another person's account or betting on behalf of a third party.
• Creating multiple accounts for the purpose of claiming bonus benefits.
• Using software, bots, scripts, or automation tools to play games.
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage.
• Using the platform for money laundering or illegal financial activities.
• Attempting to harass, defraud, or harm other users of the platform.
• Opening an account using false or forged identity documents, or obstructing the verification process.
• Making an unjustified chargeback claim to the payment provider.

8 Responsible Gaming

tk288 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment — it is never a solution to financial problems.

• Play within your budget and never bet beyond your means.
• Avoid the tendency to wager more in an attempt to recover losses.
• Set daily, weekly, or monthly deposit limits for yourself.
• If needed, contact our support team to take a temporary break (self-exclusion).

For more detailed information on responsible gaming, please read our Responsible Gaming page.

9 Privacy & Data Protection

Protecting your personal information is of utmost importance to tk288. We keep your data secure using SSL encryption and modern security measures.

For full details on how your information is collected, used, and protected, please read our Privacy Policy. The Privacy Policy is considered an integral part of these terms and conditions.

tk288 will never ask for your password or complete financial details via email or chat. If you receive any such request, treat it as fraudulent and contact us.

10 Limitation of Liability

tk288 will not be liable for any financial or other loss in the following circumstances:

• If a game or bet is affected due to internet connection disruption or a problem with the user's device.
• If a transaction is delayed due to a third-party payment provider (bKash, Nagad, Rocket, Upay) or a bank.
• If the user discloses their own login credentials.
• In the event of unexpected technical issues, natural disasters, or any other unavoidable circumstances.
• If any loss occurs as a result of the user themselves violating these terms and conditions.

In any circumstance, tk288's maximum liability will be limited to the amount deposited by the user in that specific transaction.

11 Account Suspension & Closure

11.1 Closure by tk288

tk288 reserves the right to temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent activity or bonus abuse.
• Registering an account with false information.
• Failure or non-cooperation in KYC verification.
• If the account has been inactive for an extended period of time.

11.2 Voluntary Closure

A user may also request to close their account at any time. In this case, please contact our support team via live chat or email. Before the account is closed, any pending bets will be settled and the available balance will be returned (if consistent with policy).

12 Dispute Resolution

In the event of any dispute or complaint, a resolution will be attempted through the following process:

1. First, contact our support team via 24/7 live chat or email and describe the issue in detail.
2. The support team will review your complaint and attempt to resolve it as quickly as possible.
3. For complex disputes, our specialist team will review the matter and provide a decision.
4. If you do not agree with tk288's decision, you may proceed to an alternative dispute resolution method.

13 Changes to Terms

tk288 reserves the right to partially or fully amend these terms and conditions at any time. In the case of significant changes, we will endeavour to notify users as far in advance as possible.

Continued use of the platform after any changes will be taken to mean that you have accepted the new terms. Therefore, it is advised to review this page regularly.

The "Last Updated" date in the terms will always be stated at the top of the page so that you can stay informed about the latest version.

14 Contact

If you have any questions, complaints, or comments regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — use the chat button at the bottom right of the platform.
• Email: [email protected]

Our support team is always ready to assist you. For a faster resolution, please provide your account details and a full description of the issue when you get in touch.